Ftel IPPBX:
Internet Protocol Private Branch Exchange
Introducing Ftel-IPPBX to connect branches and multi-branches office over internet to establish voice call. Ftel-IPPBX can make inter connectivity of all medium like PRI, analog line, VOIP, GSM etc while using any resources analog phone, IP phone, PC, Laptop, smart phone etc. scalable and inter-operable with any existing set-up multi functionality and features are as below:
Ftel IPPBX
Special Features
- Support up to 200 concurrent call (without recording)
- Live Call Monitoring
- CDR Dashboard to monitor Outgoing/Incoming/Intercom/Missed Calls
- Trunk wise utilization Report
- Extension wise utilization Report
- Ac Code wise utilization Report
- Peak Hours Report
- Queue Report on basis of user rights
- Mobile agent Management and Report
- Dynamic field selection
- Third Party API Integration on Incoming/Outgoing/Hangup/IVR/IVR Selection
- DID/Outbound Route wise recording folder
- Address Book feature to display Callee name on incoming call
- Different MOH for Extension, Queue and Agent
- Multiple Outbound routes extension/called number wise
- User rights to read/listen/delete call logs on basis of department/extension selection/extension range
- Recording on the basis of API/Answered/Unanswered/Complete
- Bulk Upload/Bulk Modify extensions
- Configuration Auto Backup/Restore scheduler on other device
- Auto update of software just on click
- Centralised CDR Reports of multiple branch IP-PBX
- Personalised rules for extension like Dynamic Lock, Intercom, Barging/Whisper
- Group/Extension Pickup
- Bulk extensions upload and update
Ftel IPPBX
Features
- CDR Reports
- ACD(Automatic call distribution)
- Outbound
- Inbound
- MIS Reporting
- Remote Extension
- Remote Barging
- Automated Attendant
- Blacklists
- Blind Transfer
- Call Detail Records
- Call Forward on Busy
- Call Forward on No Answer
- Call Forward Variable
- Live Call Monitoring
- Call Parking
- Call Queuing
- Call Recording
- Call Retrieval
- 100% call recording
- Bulk Upload/Bulk Modify extensions
- Voicemail to email
- Web Voicemail Interface
- Roaming Extensions
- Route by Caller ID
- Three-way Calling
- Trunking
- DISA/DOSA
- VOIP/SIP Trunk
- Voicemail
- SMS/EMail API Integration
- Call Routing (DID & ANI)
- Call Transfer
- Call Waiting
- Caller ID
- Caller ID on Call Waiting
- Call Conference
- Direct Inward System Access
- Distinctive Ring
- Do Not Disturb
- Flexible Extension Logic
- Interactive Voice Response (IVR)
- Local and Remote Call Agents
- Music On Hold
- Music On Transfer
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